Digital

customer service

How Software as a Service Companies are Helping People Get Through the Pandemic

Ever since the pandemic started, people have increasingly become independent of SaaS solutions without even knowing it. If before, kids thrive with traditional learning, they are now learning out of school with the help of certain SaaS solutions. Many people are productive with remote work. Even ordinary consumers unknowingly increased their dependence on Software as a Service without knowing …

How Software as a Service Companies are Helping People Get Through the Pandemic Read More »

customer review concept

How Important Is Customer Service in a Business’s Success?

It’s hard to imagine a business that doesn’t have any customers or clients. Since customers utilizing your business’s products and services will give a steady stream of income to a business, it’s only logical that companies will do everything to retain their base of customers. Although most companies have the main goal of maximizing their …

How Important Is Customer Service in a Business’s Success? Read More »

cyber security

Insider Hackers: How They Work and How to Stop Them

As you set up your startup’s network, you’re probably focused on protecting it against outside threats, which is smart. After all, nearly 75% of cyber security threats come from hackers outside an organisation, according to Verizon Data Breach Investigation’s report in 2018. However, attacks to your company’s network can also come from within your organisation. …

Insider Hackers: How They Work and How to Stop Them Read More »

team working

Four Collaboration Tools to Increase Your Employees’ Productivity

There’s one good reason why many businesses are trading their manual operations for digital processes: efficient collaboration. Paperwork can easily get lost, misplaced, or damaged, which slows down your staff. Hand-offs are also common causes of bottlenecks in the chain of operations. People get swamped with documents and get confused about which task to prioritize, …

Four Collaboration Tools to Increase Your Employees’ Productivity Read More »

Data privacy

Security Measures to Safeguard Your Corporate Email Better

A company’s corporate email can hold sensitive and confidential information about the business. Failure to secure the business email can lead to loss of pertinent contact details, clients personal information, and other crucial business data. If you’re not careful, you can end up not losing only data but your reputation as well. The good news …

Security Measures to Safeguard Your Corporate Email Better Read More »

Scroll to Top