Community Building

call center agent

Customer Service Issues to Deal With (And a Streamlined Solution)

Small- and medium-sized enterprises often overlook customer service because of the pressure to come up with new products. When entrepreneurs are too focused on beating their competitors, quality customer service can get compromised, further bringing the business down instead of taking it to its goal. But focusing on satisfying unhappy customers is a common mistake, …

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cloud sourcing

How Cloud Computing Improves Your Human Resource Department

Human resources is no longer an industry that uses manual methods for their work. It’s evolved into a high-tech profession that uses advanced methods for recruitment, onboarding, offboarding, attendance-keeping, and more. This is thanks to cloud computing technology, which has been becoming more and more accessible throughout the years. Know what computing is and how …

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Entrepreneur

How to Improve Customer Service for Your Online Store

The digital landscape has made it easier for business owners to engage with their audience. But this doesn’t mean traditional business practices should be ignored. Customer service, in particular, is still an essential factor in building a good reputation for your business. As more customers become discerning with their shopping choices, it’s important to provide …

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